PRIVACY POLICY

Last updated: 2026.01.24

This Privacy Policy describes how nod-oko (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION

To provide the Services, we collect and have collected personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with legal obligations, enforce our terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

WHAT PERSONAL INFORMATION WE COLLECT

The types of personal information we obtain depend on how you interact with our Site and use our Services.

Information We Collect Directly from You

This may include:

Basic contact details including your name, address, phone number, and email address
Order information including billing address, shipping address, payment confirmation, and purchase history
Account information including username, password, and saved preferences
Customer support information including messages you send to us

Some features of the Services may require you to provide certain personal information directly. You may choose not to provide this information, but doing so may prevent you from using some features.

Information We Collect Automatically

We automatically collect certain information about your interaction with the Services (“Usage Data”). This may include:

Device information
Browser information
IP address
Network connection details
Pages viewed and browsing behavior
Cart activity and wishlist activity

We may collect this information using cookies, pixels, and similar technologies (“Cookies”).

Information We Obtain from Third Parties

We may obtain information from third parties, including:

Hostinger, which powers our online store
Payment processors who securely process payment information
Shipping and fulfillment providers
Marketing and analytics providers
Customer support and cloud storage providers

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

HOW WE USE YOUR PERSONAL INFORMATION

Providing Products and Services

We use your personal information to:

Process payments
Fulfill orders
Arrange shipping
Handle returns and exchanges
Manage your account
Send order confirmations and notifications
Provide customer support

Marketing and Advertising

We may use your personal information to:

Send promotional emails and updates
Show advertisements for products and services
Improve personalized recommendations
Better tailor advertising on our Site and other platforms

Security and Fraud Prevention

We use your information to detect, investigate, and prevent fraudulent, illegal, or malicious activity.

Communication

We use your information to respond to inquiries, provide support, and maintain our relationship with you.

COOKIES

Like many websites, we use Cookies on our Site to improve user experience and performance.

Cookies help us:

Remember your preferences
Improve website functionality
Analyze user behavior
Personalize content and advertising

Most browsers accept Cookies automatically, but you can modify your browser settings to remove or reject Cookies. Please note that disabling Cookies may affect website functionality.

For more information about Hostinger cookies, please visit Hostinger's Cookie Policy.

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose your personal information in certain circumstances, including:

With Hostinger and service providers who help operate our business
With payment processors and shipping partners
With marketing and advertising partners
With legal authorities when required by law
In connection with a business transaction such as a merger or acquisition

We do not sell your personal information to third parties.

THIRD PARTY WEBSITES AND LINKS

Our Site may include links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those third parties. We encourage you to review their privacy policies separately.

CHILDREN’S DATA

Our Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

SECURITY AND RETENTION OF YOUR INFORMATION

We take reasonable steps to protect your personal information. However, no security system is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to:

Maintain your account
Provide the Services
Comply with legal obligations
Resolve disputes
Enforce agreements and policies

YOUR RIGHTS AND CHOICES

Depending on where you live, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Request restriction of processing
Object to certain types of processing
Withdraw consent where processing is based on consent
Request data portability
Opt out of marketing communications

You may exercise these rights by contacting us using the details below.

We may need to verify your identity before processing your request.

INTERNATIONAL USERS

Your personal information may be processed outside your country of residence, including in countries that may have different data protection laws.

Where required, we rely on recognized legal transfer mechanisms such as Standard Contractual Clauses to protect your information.

COMPLAINTS

If you have concerns about how we process your personal information, please contact us first.

You may also have the right to lodge a complaint with your local data protection authority.

CONTACT

If you have questions about this Privacy Policy or would like to exercise your rights, please contact us:

Email: studio@nod-oko.com
Business: nod-oko
Location: Lithuania